Privacy Policy

Please read our Privacy Policy carefully before engaging with our service. By accessing and using this service, you accept and agree to be bound by our Privacy Policy. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

Information About Us

Evelyn & Bloom Ltd and Evelyn & Bloom UK Ltd ("we," "us," or "our") are committed to protecting and respecting your privacy.  This Privacy Policy explains how we collect, use, and share personal information about you when you interact with our services as a nanny agency in the UK, and your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following personal data about you:
- Contact Information: Name, email address, phone number, and postal address.
- Candidate Information: CVs, references, qualifications, and any other information provided during the application process.
- Client Information: Details regarding your needs and preferences for candidate placements.
- Financial Information: Payment details and invoicing information.
- Communication Data: Records of your correspondence with us.

2. How We Use Your Information

We use your personal information for the following purposes:
- To provide our services, including the introduction of candidates to clients.
- To communicate with you about your application, our services, and to manage our relationship with you.
- To process payments and manage invoicing.
- To comply with legal obligations and to protect our rights and the rights of others.

3. Legal Basis for Processing Personal Data

We will only process your personal data when we have a legal basis to do so, including:
- Consent: Where you have given us explicit consent to process your personal data for a specific purpose.
- Contractual Necessity: Where we need to process your data to fulfill our contractual obligations to you.
- Legal Obligation: Where we need to comply with a legal or regulatory obligation.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We may share your personal information with: - Candidates: If you are a client, we may share your information with potential candidates.- Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and IT service providers.- Regulatory Authorities: Where required by law or to protect our rights.

5. International Transfers

We may transfer your personal information to countries outside the UK and the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

9. Cookies

Our website may use cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@evelynandbloom.com/info@evelynandbloom.co.uk

Post: Evelyn & Bloom Ltd, Suite A
82 James Carter Road
Mildenhall
Suffolk
IP28 7DE
United Kingdom

Telephone: +44759375280